Returns Policy

Returns, Refunds, and Exchanges: Understanding Our Policy.

Refunds & Returns Disclaimer (Dubai Perfumes)

Due to the personal and hygienic nature of fragrance products, all Dubai (UAE) perfumes sold on this website are final sale.

Once a perfume has been opened, tested, or used, it is not eligible for return, exchange, or refund. This policy is in place to ensure product integrity, quality, and hygiene for all customers.

Returns or replacements will only be considered in the event that:

An incorrect item was supplied, or

The product has a verified manufacturing defect

Any approved return must be reported within a reasonable time after delivery and is subject to inspection before a resolution is provided.

By placing an order on our website, customers acknowledge and accept this refund and returns policy.

Our Commitment to Fair and Transparent Practices

We are committed to treating our customers fairly and with respect. We strive to find reasonable solutions to address your concerns while maintaining the integrity of our business practices.

We encourage you to contact us if you have any questions or concerns about our policy or a specific purchase. We value your business and appreciate the opportunity to assist you.

Disclaimer

This policy is subject to change without notice. We reserve the right to modify or amend this policy at any time..

Consumer Protection Act (CPA)

Our policy is in accordance with the terms and conditions of the applicable Consumer Protection Act (CPA). We are committed to complying with all relevant laws and regulations.

Contact Us

If you have any questions or concerns about our policy, please contact us. We are here to assist you. Please provide us with details of your purchase and details of the query to [email protected]