PLEASE NOTE DISCLAIMERS ARE READ THROUGH AND ACKNOWLEDGED.
IMPORTANT NOTICE:
Our product range will specifically exclude items from Tom Ford, Louis Vuitton and Chanel brands.
Due to copyright restrictions and brand agreements, we are unable to source, sell, or distribute products bearing these trademarks.
We appreciate your understanding in this matter and encourage you to explore the wide variety of other high-quality brands and items available.
What is a parallel import perfume in South Africa?
Parallel imports are genuine goods, typically branded products, which are imported without the authorisation of the official distributor or intellectual property (IP) owner and are usually sold at a lower price without the usual guarantee/after sales service.
Is parallel import perfume original vs fake?
A parallel import is a non-counterfeit product imported from another country without the permission of the intellectual property owner. Parallel imports are often referred to as a grey product and are implicated in issues of international trade, and intellectual property.
Premium Imported Reject Fragrances: Luxury Scents at Unbelievable Prices
Discover a world of exquisite scents with our collection of premium alcohol-based, imported reject fragrances. We offer a unique opportunity to indulge in your favorite branded perfumes at incredibly discounted prices. Each fragrance is sold in its original, liked-branded packaging, providing premium alcohol based fragrances without the hefty price tag.
However, before you embark on this fragrant journey, it’s crucial to understand what makes these perfumes unique and to manage your expectations accordingly. These are not your typical retail store perfumes, and understanding the nuances is key to a satisfactory purchase.
Understanding Our Premium Reject Fragrances
Our fragrances are sourced as "reject" imports. This means they are proper alcohol perfumes but have been rejected for various reasons during the manufacturing or import process. For these reasons they do necessitate some important disclaimers:
Disclaimers and Exclusions of Liability:
Please read the following points carefully before making a purchase:
- Packaging: Each item comes in its own original packaging and bottling and are completely sealed.
- Longevity: Some fragrances have been in circulation for a longer period. Therefore, the scent might not last as long as store-bought items you are used to. This is reflected in the significantly lower price.
- No Retail Store Comparison: Do not compare these perfumes to those purchased in retail stores. These are imported from different countries, potentially without the consent of the intellectual property right owner. They are sold at a reduced price without the standard guarantee or after-sales service.
- Manufacturing Differences: Some manufacturing plants use different alcohol bases. The perfumes are made in different factories compared to original retail perfumes and imported as reject stock. They are not classified as "fake perfumes" or "Knockoff's" as they are not mislabeled or named differently.
- Possible Minor Defects: As these are rejected imports, minor defects may occur. These might include slight imperfections in the bottle, packaging, or sprayer.
- Packaging Variations: While in original branded packaging, the look may differ slightly as bottles and packaging designs change over time.
- Scent Variations: The concentration or smell may differ slightly due to different manufacturing outlets and alcohol bases used. We cannot guarantee how long the scent will last.
- Alcohol-Based: These are not water-based fragrances.
- Volume Discrepancies: The packaging may indicate a specific volume (e.g., 100ml), but you might receive a slightly different volume (e.g., 75ml) - but the pricing is still the same. You will never receive a significantly smaller volume (e.g., 30ml).
- Variable Quality: The fragrance quality may differ across brands, as some brands have been in circulation longer than others.
- Packaging Aging: The packaging might be an older design, as improvements are made over time.
Important Considerations:
- Value for Money: These are rejects and are not store-quality fragrances, however, they still offer excellent value for money and are not Chinese remakes.
- No Guarantees: As imported reject perfumes, we cannot guarantee the outcome of the perfume or inspect each box individually for its specific reject cause.
Terms & Conditions:
ALL FRAGRANCES ARE IMPORTED, ALCOHOL-BASED, AND SEALED.
- No Refunds: Items are bought at your own discretion after reading these disclaimers.
- Condition Acceptance: By purchasing, you acknowledge that you are aware of the specific defects and agree to receive the items in that condition.
- Check Before Opening: Please ensure the product is correct before opening it. Once opened, we cannot replace incorrectly sent items.
- Delivery Costs: Delivery costs start at R110 but may increase based on weight, quantity, and delivery area.
- Own Risk: Purchasing these fragrances is done at your own risk, understanding that they are reject imports offered at a reduced price.
Why Choose Our Reject Fragrances?
Our reject perfumes are ideal for individuals who:
- Do not want to pay high retail prices.
- Find that perfume evaporates quickly on their skin and need to reapply frequently.
- Want affordable, high-quality gifts for any occasion.
- Are looking for a cost-effective option for everyday use.
While you may need to reapply the fragrance at times, or the bottle may have a small defect, these perfumes offer a fantastic way to enjoy luxury scents without breaking the bank.
Damaged Items
We take precautions to ensure your order arrives in perfect condition. However, unforeseen circumstances can occur during transit. Our policy for damaged items is as follows:
- Damage Assessment: In certain cases at our discretion, we may offer a 50/50 replacement solution. This means you pay half the cost of the item, and we cover the other half. This split also applies to the delivery cost of the replacement.
- Reporting Timeframe: Any claims for damaged items must be made within 5 days of receiving your package. Claims made outside this window may not be considered.
- Leakage: If your item has leaked, the extent of the leakage will be assessed at our discretion. Depending on the amount leaked, we may offer a full refund upon return of the item, apply the 50/50 replacement terms, or decline a refund or replacement if the leakage is minimal.
- Temperature-Related Damage: Please be aware that temperature fluctuations can, on rare occasions, cause cracking or breakage in bottles containing alcohol.
Short Shipments (Missing Items)
If you receive an incomplete order, we will investigate the matter thoroughly.
- Resolution: If the shortage occurred on our end, we will ship the missing item(s) to you or your at our expense.
- Prior Communication: Before sending a partial order (e.g., due to a stock shortage), we will always attempt to contact you for confirmation. If you approve the shipment of a partial order, the cost of resending any replacement items will be your responsibility.
Incorrect Items Received
Mistakes can happen. If you or receive the wrong item, please follow these steps:
- Keep Item Sealed: Do not open the package. Since you have already confirmed that the incorrect item was received, opening it is unnecessary.
- Notification: Contact us immediately to report the error.
- Collection and Replacement: We will arrange for the collection of the incorrect item. Once the courier confirms collection, we will ship the correct item at our expense.
- Opened Items: If the incorrect item is opened for any reason, it will be considered sold, and you will be charged for it.
Returned Parcels (Undeliverable)
Parcels returned to us due to failed delivery attempts (e.g., inability to reach the recipient) will be reshipped at your expense. You will be responsible for the additional courier charges.
Order Processing After Payment
To ensure efficient processing amidst high volumes of transactions:
- Payment Reflection Before 9:00 AM: Orders associated with payments reflected in our account by 9:00 AM (Monday-Friday, excluding weekends and public holidays) are prioritized for processing and packing on the same day, stock availability permitting. We strive to dispatch these orders on the same day but dispatch may take up to 1-3 business days.
- Payments Received After 9:00 AM: Orders associated with payments reflected after 9:00 AM will be processed and dispatched on the following business day.
Tracking Details
- Dispatch and Tracking: We prioritize packing and dispatching orders paid for before 9:00 AM. Courier pickups typically occur between 4:00 PM and 6:00 PM. We receive tracking labels for each parcel.
- Tracking Updates: We will send you the tracking numbers/labels the following day, once your parcel is in transit.
- Potential Delays: While we strive for promptness, there may be occasional delays in sending tracking information due to high order volumes. Friday orders may only receive tracking information on Monday.
Stock Availability
- Website Accuracy: We make every effort to keep our website inventory accurate.
- High-Volume Sales: Due to bulk orders and constant stock movement, we cannot guarantee the availability of all items at all times. Stock outs can occur.
- Communication: If an item is out of stock at the time of payment, we will notify you promptly and offer a replacement or refund.
- Website as Indicator: If an item is listed on our website, you can generally assume it is in stock. If it is not listed, it is currently unavailable.
Damaged Order Received
- We check the products on our side for wetness and torn boxes before sending them out.
- Send an image and a video of the product and the un-opened box to show the leakage once on receiving the item immediately, no responsibility will be excepted for delayed reports and no exceptions.
- The replacement will be done upon proof from your side and is at the discretion of Management – we do not do replacements in all cases; it will depend on where and what the damage is.
- Parcels that are in the possession of the courier is out of our control and any claim that may follow or arise for whatsoever reason for items damaged by the courier or courier trucks being hijacked, you may submit a claim to the courier Company directly.
Out-of-Stock Items:
Even with stock checks performed before payment, an item may occasionally sell out before your order is processed for packing. In such cases, we will contact you to offer either a replacement of equal value or a credit to your account for future use.
Courier Delivery Time frames:
Please note: We are not liable for the time frame the courier takes to deliver your parcel, as this aspect is beyond our control.
- Main Principal Areas: Typically, delivery takes 2-5 business days after we provide your tracking details.
- Outlying Areas: Delivery to outlying areas may take 5-7 business days after we provide your tracking details.
You are welcome to track your order’s progress with the courier, using your unique tracking number.
We do not track orders on behalf of our customers.
Terms and Conditions Regarding Our Responsibilities:
The following terms and conditions apply to our responsibility as a supplier and distributor for all customers:
- Tracking Responsibility: Once you receive your tracking details, it is your responsibility to track the order and resolve any queries directly with the relevant courier service.
- Glass Products: There is no insurance coverage for glass products. We will not accept liability for lost or stolen parcels containing glass items.
- Communication and Respect: We strive to provide excellent service. However, due to instances of verbal and emotional abuse directed towards us, often from customers who have not taken responsibility for tracking their own orders, we emphasize that such behavior will not be tolerated.
- Service Scope: Our primary services are the supply of perfumes and the arrangement of courier delivery. We do not receive compensation for services such as packaging, bubble wrapping, taping, and general administrative assistance.
- Order Details: Please ensure the accuracy of the following details when placing orders:
- Receiver's full name and surname
- Complete and accurate address, including the area code
- Correct contact details
- Any applicable special instructions
Incomplete or inaccurate information can delay the booking and packing of your order. We appreciate your cooperation in providing accurate details.
We provide premium alcohol-based, imported "Reject Fragrances" at competitive prices. All perfumes are sold in their original-style branded packaging.
We are repeating ourselves for added clarity, to ensure the customer is buying and selling well-understood products with full knowledge of benefits and terms.
We appreciate your understanding and cooperation regarding these policies.
